Terms and Conditions

TERMS AND CONDITIONS OF USE
Burns Hauling and Tractor Work
Last Updated: September 7, 2026

NOTICE: These Terms and Conditions govern Your use of the Burns Hauling and Tractor Work website and any online functionality provided through it.

By accessing or using Our website, submitting a service or estimate request, making an online payment, or otherwise using features offered through Our website, You agree to these Terms and Conditions and acknowledge Our Privacy Policy.

If You do not agree, please discontinue use of Our website.

GENERAL PROVISIONS
This website is owned and operated by Burns Hauling and Tractor Work, a business based in Linn County, Oregon.
Use of this website is at Your own risk. We use third-party technology and hosting providers and take reasonable measures to maintain Our website, but We do not guarantee uninterrupted, error-free, or completely secure access.
These Terms may be changed from time to time.

OUR SERVICES
Burns Hauling and Tractor Work provides hauling, tractor work, property and acreage maintenance, cleanup, and other related services as agreed upon with individual customers.

Information provided on Our website is intended to provide general information about Our business and services.
Website descriptions, photographs, examples of prior work, or general pricing information do not constitute a binding quote, guarantee, or promise that a particular service can be performed at a particular property.

The specific scope, price, timing, and conditions applicable to a customer project may be established separately through an estimate, quote, invoice, service agreement, email, text message, or other written communication.
Where a separate written estimate, agreement, invoice, or proposal conflicts with these general website Terms, the terms specific to that customer project will control with respect to that project.

ESTIMATES AND QUOTES
Unless otherwise stated in writing, estimates and quotes are based on the information reasonably available at the time they are prepared.

Pricing may change if actual site conditions, quantities, access requirements, disposal requirements, material needs, equipment needs, labor requirements, or the requested scope of work differ from the information originally provided.
Additional work requested by the customer may result in additional charges.
An estimate is not a guarantee of final cost unless Burns Hauling and Tractor Work expressly identifies it in writing as a fixed-price agreement.

CUSTOMER-PROVIDED INFORMATION
Customers are responsible for providing accurate information regarding:

The location where services will be performed
The requested scope of work
Property ownership or authorization to request the work
Property boundaries when relevant
Access restrictions
Known underground or above-ground utilities
Septic systems, irrigation systems, wells, drain fields, underground tanks, wires, pipes, or other concealed improvements
Known hazardous conditions
Other information reasonably necessary for safe and appropriate performance of the requested work

Burns Hauling and Tractor Work may rely upon information provided by the customer when estimating, scheduling, or performing services.

PROPERTY ACCESS AND AUTHORIZATION
By requesting services, You represent that You own the property where services are to be performed or have sufficient authorization from the property owner to request and approve the work.
You are responsible for ensuring reasonable access to the work area for personnel, trucks, trailers, tractors, machinery, and other necessary equipment.

If access is unsafe, obstructed, materially different from what was represented, or otherwise unsuitable for the requested work, Burns Hauling and Tractor Work may delay, modify, or decline the work.
Additional labor, travel, equipment, or time caused by undisclosed access limitations may result in additional charges where agreed or permitted.

PROPERTY BOUNDARIES AND UTILITIES
The customer is responsible for identifying property boundaries and notifying Burns Hauling and Tractor Work of known utilities, septic systems, irrigation, wells, drain fields, underground structures, private utility lines, or other concealed property features that may affect the work.
Burns Hauling and Tractor Work is not a surveying service, utility-location service, engineering firm, or excavation-design service.

Nothing in these Terms eliminates any responsibility Burns Hauling and Tractor Work may have under applicable law, including legal requirements concerning utility locating or safe excavation practices.

SITE CONDITIONS AND INHERENT RISKS
Hauling, tractor work, grading, cleanup, vegetation removal, material movement, and related services involve heavy vehicles and equipment.

Customers acknowledge that these activities can affect soil, gravel, lawns, landscaping, driveways, access roads, drainage, and surrounding areas.

Soft soil, mud, hidden objects, slopes, weather, vegetation, existing deterioration, underground conditions, and limited access may increase the risk of incidental disturbance.

Burns Hauling and Tractor Work will use reasonable care in performing agreed services but cannot guarantee that heavy-equipment work will leave surrounding surfaces or property entirely undisturbed.

WEATHER, EQUIPMENT, AND SCHEDULING
Service dates and completion estimates may be affected by:

Weather
Unsafe site conditions
Wildfire or other emergency conditions
Equipment maintenance or mechanical failure
Material availability
Disposal-site availability
Road or access conditions
Illness
Events outside Our reasonable control

Burns Hauling and Tractor Work may reschedule work when reasonably necessary for safety, equipment availability, site conditions, or other operational reasons.
Unless specifically guaranteed in writing, estimated service dates and completion dates are not guaranteed.

HAZARDOUS OR PROHIBITED MATERIALS
Customers must disclose if materials to be hauled, moved, disturbed, or removed contain or may contain hazardous, regulated, contaminated, or prohibited substances.
Burns Hauling and Tractor Work reserves the right to decline materials or work that We reasonably believe may be unsafe, unlawful, hazardous, or beyond the agreed scope of service.
Additional requirements or costs associated with previously undisclosed materials may be addressed before work continues.

PAYMENTS
Burns Hauling and Tractor Work may accept payments directly or through online payment functionality provided through Our Wix website.

Online payments may be processed by Stripe and/or another payment service made available through Wix.
By submitting a payment, You authorize the applicable payment processor to charge the payment method You provide for the authorized amount.

Burns Hauling and Tractor Work does not guarantee the availability of any particular payment method.
Any project-specific payment schedule, deposit, balance-due date, or other payment requirement provided on an estimate, invoice, proposal, or separate agreement will apply to that project.

REFUNDS
Due to the nature of services provided, payments for work already performed, labor already provided, materials already purchased, disposal fees already incurred, or other nonrecoverable project expenses may not be refundable.
Any refund, cancellation credit, or adjustment will be determined according to the applicable estimate, invoice, service agreement, or other written agreement and applicable law.

CHARGEBACKS AND PAYMENT DISPUTES
If You believe a payment was processed incorrectly or dispute a charge, please contact Burns Hauling and Tractor Work promptly so We have a reasonable opportunity to investigate and attempt to resolve the issue.
We reserve the right to provide invoices, estimates, communications, proof of authorization, proof of services performed, photographs, transaction records, and other relevant information to a financial institution or payment processor investigating a payment dispute.

CANCELLATIONS AND RESCHEDULING
If You need to cancel or reschedule scheduled work, please contact Us as soon as reasonably possible.
Project-specific cancellation policies, deposits, mobilization charges, material costs, or other terms communicated in writing for a particular job will control.
Burns Hauling and Tractor Work may reschedule or cancel services due to weather, safety concerns, equipment issues, access limitations, nonpayment, undisclosed site conditions, or other circumstances that reasonably prevent performance.

WEBSITE USE
When using Our website, You must not:

Use Our website for unlawful, fraudulent, or malicious purposes.
Attempt to damage, disable, disrupt, or interfere with the website.
Transmit viruses, malware, malicious code, or other harmful material.
Attempt to gain unauthorized access to Our website, accounts, systems, or data.
Scrape, copy, reproduce, or exploit website content in violation of Our intellectual property rights or applicable law.

INTELLECTUAL PROPERTY
Unless otherwise indicated, text, photographs, graphics, logos, branding, website designs, videos, and other original content displayed on Our website are owned by Burns Hauling and Tractor Work or used with permission.
You may not reproduce, publish, distribute, sell, commercially exploit, or represent Our original content as Your own without permission, except as otherwise allowed by law.
To request permission to use Our content, contact:
burnshaulingandtractorwork@gmail.com

CUSTOMER REVIEWS, PHOTOS, AND SUBMISSIONS
If You voluntarily send Us a review, testimonial, photograph, video, or other material and expressly authorize Us to use it publicly, We may use that authorized material for Our website, social media, portfolio, advertising, or other business marketing.

Submitting ordinary project information, property photographs, or communications to request an estimate does not by itself grant Us permission to publicly use those materials as a testimonial or advertisement.

THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
We do not control and are not responsible for the content, security, privacy practices, availability, or conduct of third-party websites.

TECHNOLOGY DISCLAIMER
Our website may rely upon third-party services including Wix, Stripe, Google, Meta, and other technology providers.
We are not responsible for temporary outages, interruptions, processing delays, security incidents, or technical failures originating entirely within third-party systems and outside Our reasonable control.
Nothing in this provision limits responsibility that cannot legally be limited.

NO GUARANTEE OF RESULTS
The outcome of hauling, tractor, cleanup, property-maintenance, grading, or related work depends on numerous factors, including existing property conditions, soil, weather, drainage, access, materials, and other circumstances outside Our control.

We do not guarantee a particular result except where a specific result or standard is expressly included in a written agreement.

Before-and-after photographs or examples of previous projects are illustrative only and do not guarantee identical results on another property.

WEBSITE DISCLAIMER
Information contained on Our website is provided for general informational purposes.
It is not engineering, surveying, environmental, legal, or other licensed professional advice.
Customers should obtain appropriate professional assistance when a project requires expertise or licensing beyond the scope of the services Burns Hauling and Tractor Work has agreed to provide.

LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BURNS HAULING AND TRACTOR WORK WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING SOLELY FROM YOUR USE OF, OR INABILITY TO USE, OUR WEBSITE.

With respect to services performed on a customer's property, liability will be governed by applicable law and any separate written agreement applicable to that project.
Nothing in these Terms is intended to waive, disclaim, or limit liability where doing so is prohibited by law.

INDEMNIFICATION
To the extent permitted by law, You agree to indemnify and hold Burns Hauling and Tractor Work harmless from third-party claims, liabilities, losses, or expenses arising from materially false information You provide, Your lack of authority to authorize work on a property, Your unlawful use of Our website, or Your violation of these Terms.

This provision does not require You to indemnify Burns Hauling and Tractor Work for liability that applicable law places solely upon Us.

TERMINATION OF WEBSITE ACCESS
We may restrict or terminate access to Our website if We reasonably believe a user is violating these Terms, interfering with the website, engaging in unlawful activity, or threatening the security of Our systems or users.

DISPUTE RESOLUTION
If a dispute arises, the parties are encouraged to first attempt to resolve it through good-faith communication.
If the dispute cannot be resolved informally, the parties are encouraged, where appropriate, to consider mediation or another mutually agreeable form of alternative dispute resolution before pursuing litigation.

Nothing in this section prevents either party from exercising rights or remedies available under applicable law.

LAW AND JURISDICTION
These Terms and Our Privacy Policy are governed by applicable United States federal law and the laws of the State of Oregon, without regard to conflict-of-law principles.

To the extent legally permitted and where jurisdiction and venue are otherwise proper, disputes concerning Burns Hauling and Tractor Work will be handled in Oregon.

ELECTRONIC COMMUNICATIONS
If You contact Us electronically or provide Us with Your email address or telephone number, You consent to receiving communications reasonably related to Your inquiry, estimate, project, payment, or requested services by electronic means.

Electronic communications may include email or text messages.
Marketing communications will be handled separately where applicable law requires additional consent.

SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

ENTIRE AGREEMENT
These Terms and the Privacy Policy govern use of Our website.
Specific services may also be governed by estimates, proposals, invoices, service agreements, or other written terms between Burns Hauling and Tractor Work and the customer.
Those project-specific documents may contain additional or different provisions applicable to the particular project.

CHANGES TO THESE TERMS
We reserve the right to update these Terms from time to time.
Changes become effective when posted to Our website unless otherwise stated. The “Last Updated” date will reflect the most recent revision.

CONTACT INFORMATION
For questions regarding these Terms, Our Privacy Policy, or Our website, please contact:
Burns Hauling and Tractor Work
Linn County, Oregon
Email: burnshaulingandtractorwork@gmail.com